Last Updated: October/November 2024
Aviram Guitars welcomes your choice to browse our website at: www.aviramguitars.com (the “Website”).
Aviram Guitars is an online platform that offers the purchase of custom-built guitars, ready-made guitars from our in-store inventory, as well as a digital course that teaches guitar building (the “Products”). Additionally, the Website provides information about the unique products available for purchase, product prices, and shipping policies.
These Terms of Use constitute a binding agreement between you, whether as an individual or on behalf of a corporation (“you”), and the Website regarding browsing and using the Website on any computer or communication device, such as a mobile phone, tablet, etc. These Terms also apply to the use of the Website and/or related websites through an application or any other means.
Please read these Terms of Use carefully, as browsing the Website and performing actions on it indicate your agreement to the terms contained herein (the “Terms”).
The provisions of these Terms apply equally to all genders, and the use of masculine and/or feminine language is for convenience only.
Browsing the Website is permitted at any age. However, purchases on the Website are intended only for individuals who are legally competent and at least 18 years old. A minor under the age of 18 may make a purchase on the Website only with parental or guardian approval.
Generally, browsing and viewing the Website do not require registration and are open to all visitors. Notwithstanding the above, the Website reserves the right to deny access to certain services for users who have not registered, for any reason or justification, at its sole discretion, without prior notice or warning, and without liability for any damage resulting from such a decision.
If any provision of these Terms is deemed unenforceable or invalid for any reason, this shall not affect the legality, validity, or enforceability of the remaining provisions.
Before using the Website, visitors and customers of the Website declare, confirm, and agree that they are aware of the following:
- The content and information provided on the Website, including the digital course, are supplied for personal learning purposes only. Any action taken as a result of these materials is the sole responsibility of the user.
- It is expressly clarified that the Website and/or anyone acting on its behalf are not responsible for the content or for any direct or indirect consequences that may result from a user’s actions based on any of the materials on the Website. The full and exclusive responsibility for actions and their outcomes rests solely with the user.
- Customers of the Website shall have no claims against the Website, its managers, employees, or anyone acting on its behalf. They shall not be held directly or indirectly liable for any damage, including bodily harm, property damage, or any other loss that may occur as a result of obtaining information from the Website and/or using its content and/or services. This applies even if the Website has provided warnings, recommendations, or advice regarding a particular matter or service. Under no circumstances shall the Website serve as a substitute for or bear responsibility for the customer and/or service recipient. The customer assumes full responsibility and risk for any damage to their property and/or the property of third parties resulting from the use or non- use of the content, services, or information provided on the Website.
- Any action taken following the use of content, services, or information on the Website, including the digital course offered, should be carried out with caution, after full viewing, reading, and participation. The sole responsibility for any damage (if, heaven forbid, it occurs) of any kind shall rest entirely with the user of the services.
- For the avoidance of doubt, it is hereby clarified that all proprietary rights, including copyright and intellectual property rights in recordings, course videos, content, and services provided by the Website, belong exclusively to the Website.
The username and password provided upon registration to the Website and/or upon purchasing the course are personal and non- transferable. Additionally, the content, services, and information on the Website are the exclusive property of the Website and may not be distributed or used for any purpose other than personal learning.
- Browsing and using the Website are at your sole responsibility.
- The details you provided when submitting your information and/or making a purchase on the Website are accurate, up-to-date, precise, and complete.
- If necessary, in the event of changes to your details, you will update them by contacting the Website.
- You have legal capacity and agree to the Terms of Use.
- You will not use the Website through automated or non-human means, including but not limited to BOTs, scripts, or any other method.
- You will not use the Website for any illegal purposes.
- Your use of the Website will not violate any applicable law or regulation.
The Website reserves the right to deny any user access to the Website at its sole discretion. Without limiting the above, the Website may block or restrict access if, during registration, intentionally incorrect, outdated, or incomplete information was provided.
You may only use the Website for its intended purposes. Use of the Website is permitted for private and personal purposes only, and it may not be used for commercial purposes unless specifically approved by the Website.
As a user of the Website, you agree not to:
As a user of the Website, you also agree not to:
- Use automated systems on the Website, such as scripts for submitting comments or messages, or employ data mining, bots, or similar data collection and extraction tools.
- Attempt to impersonate another person and/or share your login credentials with someone else.
- Use information obtained from the Website to harass, abuse, or harm another person.
- Use the Website as part of any effort to compete with the Website.
- Retrieve, decode, or reverse- engineer any part of the Website, its features, or its applications.
- Harass, intimidate, or threaten any of the Website’s employees or agents.
- Remove copyright notices or proprietary rights notices from any content or trademarks.
- Copy or modify the Website’s code or any part of it, including but not limited to HTML, JavaScript, PHP, CSS, JSON, or any other code.
- Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or any other malicious material, including spam, that disrupts the use of the Website.
- Take any action that, at the Website’s discretion, may harm or damage the Website.
- Use the Website in a manner that is inconsistent with applicable laws, regulations, or legal rulings.
Without limiting any additional rights, any use of the Website in violation of the above provisions may result in, among other consequences, the termination or suspension of your right to use the Website.
The Website may include links to other websites (“Third-Party Websites”) and content such as articles, images, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other items belonging to or originating from Third-Party Websites (“Third-Party Content”). Third-Party Websites and Third- Party Content are not monitored, checked, or reviewed by the Website, and the Website is not responsible for any Third-Party Content published through the Website, accessed through the Website, made available through the Website, or installed on it. This includes the content, opinions, reliability, privacy practices, or other policies included on or by Third-Party Websites or Third-Party Content. The use of a link, the granting of permission to use or install Third-Party Websites or any Third-Party Content does not imply our endorsement or approval, and the responsibility for accessing this link lies solely with the user, who should verify it before accessing it.
The Website is not responsible for any purchases made from Third-Party Websites or other companies. Such purchases are made exclusively between you and the relevant third party.
We reserve the right to:
- Monitor violations of these Terms of Use.
- Take legal action against anyone who violates the law or these Terms of Use, at the sole discretion of the Website, including, without limitation, reporting the user to law enforcement authorities.
- Refuse, limit access, restrict availability, or disable (as far as technically possible) any of your contributions to the Website or any part of it, at the Website’s sole discretion and without limitation.
- Manage the Website in a way that protects its rights and property and ensures its proper functioning.
The content on the Website is provided as-is. It is not customized for the needs of each individual. The user shall have no claims, demands, or lawsuits against the Website regarding the characteristics, capabilities, limitations, or suitability of the content for their needs. The use of the Website is solely at the user’s own risk.
Product images on the Website are for illustrative purposes only. There may be some differences in appearance, color, size, and so on between the product as shown on the Website and the product that will be supplied to the customer. Typographical errors in product descriptions and/or pricing will not bind the Website.
Some parts of the guitars offered on the Website may be produced, imported, marketed, or supplied by third parties. Website customers acknowledge and declare that they are aware of this and that they are responsible for contacting and requesting compensation from the manufacturer, importer, marketer, or supplier for any direct or indirect damage, including bodily harm, that exceeds the cost of the part.
Use of the Website, including the digital course, is solely the full and exclusive responsibility of the user. The Website does not guarantee that the content and services published on the Website will be complete, accurate, lawful, or fit the expectations and requirements of any user. The Website will not be responsible for any result arising from their use or reliance on them, including but not limited to: (1) errors, mistakes…
The information and content on the Website, including the digital course, are provided as tools for self-study and enrichment only. Any action taken based on them is the sole responsibility of the client/user.
A user who leaves their details on the Website and is added to the Website’s mailing list agrees to the use of their information for receiving marketing information, updates, and advertisements that the Website may send from time to time.
The user who has left such details will be subject to the mailing provisions detailed in the terms below.
You may not leave someone else’s details on the Website without their consent and/or without their presence in front of the screen when entering the details and after explaining to them all the terms of the terms of use.
When leaving details, the user will be required to provide personal information such as: first name, last name, phone number, and an active email address (at the Website’s sole discretion). Providing partial or incorrect details may prevent the ability to use the service and hinder contact in case of need. In case of any changes to the details, they must be updated on the Website.
It is clarified that there is no legal obligation to provide details on the Website, but without providing them, it will not be possible to receive marketing content and updates from the Website.
The Website will not use the provided details except in accordance with its Privacy Policy, which is an integral part of the terms of use.
Leaving details on the Website and agreeing to receive marketing content includes, among other things, receiving marketing content, information regarding promotions, updates, and discounts offered to registered users.
The approval of direct marketing (receiving marketing content) constitutes the user’s consent to receive advertising messages according to the Communications Law (Telecommunications and Broadcasts) (Amendment No. 40), 2008
(“Communications Law”).
It is clarified that the person leaving the details can remove themselves from the mailing list at any time by clicking “Unsubscribe” or similar text at the bottom of every sent email, or by contacting the Website via email. As long as the registered user has not removed themselves from the mailing list, the Website may, in accordance with the Communications Law, send direct marketing messages to the registered user.
The Website reserves the right to cancel a user’s subscription to the mailing list at its sole discretion. Without limiting the above, the Website may prevent a user from browsing and/or cancel their subscription to the mailing list or block access to it in any of the following cases:
If incorrect details were intentionally provided when leaving the information and/or making a purchase on the Website.
The information in the mailing is not to be considered a guarantee of any result and/or responsibility for the product and/or service offered therein.
The Website will not be responsible for any damage (direct or indirect), loss, inconvenience, or expenses incurred by the person leaving details and/or any third parties as a result of using or relying on any content, information, data, representation, advertisement, product, service, etc., published in the mailing. Any reliance on this is done at the sole discretion and responsibility of the person leaving the details.
The mailing as a whole, including all the information appearing in it, is offered “as is,” and while it will be as accurate and correct as possible, it may not be complete or may contain technical or other errors.
The user agrees that they will have no claims regarding the advertisements and/or advertisements displayed on the Website, including regarding their placement on the Website. It is clarified that with respect to advertisements sponsored by third parties, the Website has no involvement in the selection of the advertisements shown, the truthfulness of their content, or their order of appearance.
These Terms will remain in effect while using the Website. Without limiting any other provision of these Terms, the Website reserves the right to prevent any user from using the Website (including blocking specific IP addresses) for any reason or justification, at its sole discretion, without prior notice or warning, and without being liable for any damages caused by this decision. The Website may also discontinue your use of the Website and any content or information you have posted at any time, without prior warning.
The Website reserves the right to change or remove content from the Website from time to time, for any reason, at its sole discretion, without prior notice. The Website is not obligated to update any information or content on the Website.
The Website will not be responsible to you or to any third party for any modification, suspension, or termination of service as described above.
The Website does not guarantee that its services will not be interrupted, provided regularly, or without breaks, will be conducted securely and without errors, or will be immune to unauthorized access to the Website’s computers or damages, malfunctions, errors, or failures whether in hardware, software, communication lines, or systems of the Website or its suppliers.
The Website reserves the right to change, at any time and without prior notice, the terms and conditions of this Agreement that apply to the use of the Website, and these changes will take effect immediately upon being introduced into the Terms.
The Website as a whole, including all the information appearing on it, is offered to the public “as is,” and while it will be as accurate and correct as possible, the information may not be complete or may contain technical errors or other issues. The Website reserves the right to correct errors and/or mistakes and/or inaccuracies and to update the information on the Website at any time without prior notice.
Unless explicitly stated otherwise, all copyright and intellectual property rights on the Website, including designs, images, audio, video, text, databases, software, code (“Content”), and logos, trademarks, etc. (“Marks”), are owned exclusively by the Website or by third parties who have granted the Website permission or licensed the Website to use such Content or Marks as required by law, including the Website’s business partners.
The content and marks are provided “as is” for personal use only. Unless explicitly stated otherwise, copying, distributing, publicly displaying, performing publicly, transmitting to the public, altering, modifying, creating derivative works, selling, or renting any part of the above, either directly or through or in collaboration with a third party, in any manner or medium, whether electronic, mechanical, optical, photographic, or recording, or by any other means, without obtaining prior written consent from the Website or the rightful owners, as appropriate, and subject to the terms of consent, is prohibited.
If and when consent is granted, care should be taken not to remove, delete, or alter any copyright notice or intellectual property symbol, such as © or ®, associated with the content used.
Prices, availability, and other purchase conditions appear on the Website pages and may change from time to time. The Website reserves the right to modify the range of products and/or services, or to discontinue them, or to change the price of the products and/or services offered on the Website and outside it, without prior notice.
When placing an order on the Website, you are responsible for providing accurate, up-to- date, and complete information. The Website reserves the right to verify the details entered after the order has been placed, and it may cancel or limit the order at any time. If payment has been made for an order that is subsequently canceled, the Website will refund the payment to the original payment method, as much as possible.
If, for any reason, the credit card company refuses to process the payment for a purchase on the Website, the Website may suspend or immediately cease providing the service and may require payment through other means, including additional costs incurred by the Website due to the refusal (such as third-party penalties), at the Website’s discretion. If legal action is required to collect outstanding payments, you agree to indemnify the Website for any expenses incurred, including attorney’s fees and other legal costs.
Purchases on the Website are subject to the terms and conditions of the credit card companies and/or any other payment method listed on the Website.
A course for building guitars is available for purchase on the Website. After registration and payment, within 24 hours, customers will receive an email to the email address they provided on the Website, containing a username and personal password for their personal account on the Website. Through this personal account, the customer will have access to the course materials.
By registering on the Website, you agree to keep your password confidential, and you confirm that:
- Your account is personal;
- You will be solely responsible for any actions or use made from your account;
- You will not allow others to access your account;
- You will not distribute and/or transmit to others and/or by any means the content displayed in your account.
The provision of service is subject to the Website’s sole discretion, and the Website will not be responsible for any delay and/or failure to provide the service due to force majeure, technical malfunctions, cyber-attacks, or other events beyond its control.
Generally, custom guitar building takes approximately 8 weeks. However, the precise schedule for building the guitar will be determined between the Website team and the customer after order confirmation and a personal consultation based on the customer’s specific requirements.
The Website will arrange for the delivery of the guitar order via express shipping, using an external courier service, such as DHL or FEDEX.
Orders will be processed and confirmed subject to the terms mentioned on the purchase page and at the Website’s sole discretion.
The Website will arrange for delivery of the order to any location agreed upon by both parties after the Website’s confirmation of the order, provided that the courier company can deliver to that area.
Delivery times for products will be calculated from the date of order confirmation, not the order placement date.
Since the Website provides products globally through an external courier service, orders will be handled and delivered on variable and non-fixed timelines, coordinated specifically between the Website and the customers, and subject to the policies, timelines, conditions, and limitations of the external courier company.
Self-pickup from the Website’s address must be arranged in advance.
A “business day” for order purposes is Sunday through Thursday, excluding public holidays and days when banks in Israel are closed.
The order cost does not include shipping fees. The shipping cost may change and update from time to time according to the terms mentioned during order placement and based on the external courier’s pricing.
The Website may set a minimum order amount.
If the customer is not present at their address when the courier arrives at the scheduled time, the order will be returned and sent again after the customer pays additional shipping fees.
Delivery is subject to the following conditions:
The Website will not be responsible for any delays and/or failure to deliver caused by:
This section does not apply to the digital course.
The provisions in this section are subject to the Consumer Protection Law, 1981.
Requests for refunds, changes, or cancellations must be sent to the Website through one of the contact methods listed at the bottom of this agreement.
Digital Course
A digital course is considered as information, as defined by the Computer Law, 1995, and is also material that can be copied/duplicated/reviewed, and therefore, the transaction cannot be canceled after it has been completed. If you wish to retain the right to cancel the transaction, please refrain from purchasing the course and from receiving the password to access the course materials.
A custom-built guitar is considered a product created specifically for the consumer according to special measurements or requirements; therefore, the transaction cannot be canceled after work has started on it. If you wish to retain the right to cancel the transaction, please refrain from purchasing the product.
However, the Website team will allow cancellation of a transaction under the following cumulative conditions:
- The customer has notified the Website team in writing about the desire to cancel the transaction.
- Seven days have not passed since the confirmation (not execution) of the order.
- Work on building the guitar has not started.
Refund, exchange, or cancellation of an order will be possible with a monetary refund or exchange within 14 days of receiving the order.
The refund will be made using the payment method that the customer used for the order.
If a refund, exchange, or cancellation request is made after 14 days of receiving the order, the request will be subject to the sole discretion of the Website.
Refund, exchange, or cancellation will be approved after the customer receives written confirmation from the Website.
If the refund, exchange, or cancellation is due to the customer changing their mind (and not due to a defect or mismatch) and is approved by the Website:
A product that is deemed defective by the customer will be checked by the Website. If, after the Website’s inspection, the product is found to be intact, or if the defect occurred after the customer received the product due to improper use, the customer will not receive a refund and may request the product to be returned to them, subject to an additional shipping fee.
Tax and customs fees are not included in the price and are the full responsibility of the purchaser.
The laws of the State of Israel will govern this agreement and the use of the Website, without the application of international conflict of laws rules.
The courts in the Central District of Israel will have exclusive jurisdiction over any matter arising from or related to the Terms and Conditions or any legal disputes between you and the Website.
The Website respects the privacy of its customers. In addition to the information you provide during registration, the Website collects certain information about your computer, which is used to visit and perform actions on the Website. This information is collected automatically (including through the use of “Cookies”) and may include IP addresses, browser type, browsing and login times, browsing behavior, and the tool you are using to browse, details about your internet service provider, and websites from which you arrived. The information provided during registration and the information collected by the Website as described in this paragraph will be referred to together as “the Collected Information on the Website.”
The collected information may be used by the Website for the following purposes:
The Website and/or its representatives will not disclose and/or sell any collected information to any third party, except for those with whom the information is provided solely for the purpose of providing service and completing a purchase process made on the Website, and they are also obligated to fully protect the confidentiality of the collected information.
However, the Website and/or its representatives may transfer the collected information to third parties (except for sensitive information such as credit card details, ID numbers, etc.) in the following cases:
The Website may also transfer general statistical information (not personal or private) regarding the use of the Website to third parties, such as the total number of visitors to the Website or any page of the Website, and the domain names of the internet service providers of visitors to the Website.
If the Website merges into another entity or is sold to another corporation, the existing information may be transferred to the new entity, provided that the entity commits to maintaining this privacy policy.
It is important to remember that it is impossible to guarantee 100% protection against hostile and determined activity by foreign entities. Therefore, the Website does not guarantee that its services will be completely secure against unauthorized access to the information collected on the Website.
The user agrees to indemnify the Website, its employees, managers, business partners, or any representatives for any damage, loss, profit loss, payment, or expense they incur—including attorney’s fees and legal expenses—due to the breach of the Terms and Conditions.
These Terms and Conditions represent all the agreements and understandings regarding the use of the Website. Failure to exercise or enforce any right or provision of these Terms will not be considered a waiver of the right to enforce the provision. The Website may assign all or part of its rights and/or obligations under these Terms to others.
The Website complies with the law and respects the privacy and reputation of users. If you believe that any content on the Website harms you for any reason, please contact us at the details below, and we will try to address your request as quickly as possible. Requests can be sent through the following methods:
